puma online shop 6PUMA Online Shop - FAQ

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If the regulation is invalid or expired, a discount will not be applied. Coupon codes cannot be applied to previously placed orders.

Do you ship internationally?

Due to our fast shipping process, it is not invariably feasible to change or do away with an order once it has been placed. Once the order has been modeed, you will need to return the birthal package to obtain a refund and/or place an order for the new product. Please see our Return Policy for additional information.
How do I contact customer service?
How are duties and taxes calculated?
PUMA Onlength Shop Email Subscribe Help| Contactivity Us| Returns Policy| Privacy Policy| Terms of Use| Store Locator| Store Locator| Wishlist| Affiliate Program © Puma 2010 | About Puma | Index Change Country and Language @ [link widoczny dla zalogowanych]
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At time of checkout, a standard 18% charge will be added to your order to cover applicable duties and taxes (e.g., GST/HST/PST).
Couldn't find what you were looking for?
Click here to contact us
Any new, unworn item purchased through PUMA.ca Online Shop may be returned for a full refund within 30 days of delivery by using the flat-size shipping label included with your order. PUMA.ca Online Shop orders may also be returned at a PUMA retail store or outlet for store credit unique. Please see our Return Policy for additional information regarding returns and exchanges.
Unfortunately, at this time PUMA.ca Online Shop does not sell or accept gift cards purchased at a PUMA retail store.
Please visit to find an online shop that serves your land.
To redeem a promotion or coupon code in the PUMA.ca Online Shop, enter the code in the appropriate domain on the Shopping Bag page.
CUSTOMER SERVICE FAQ Current Offer Details Payment Order Changes Order Delivery Returns Price Protection Product Sizing and Info Using Coupon Codes Technical Help Privacy Policy Affiliate Program Terms and Conditions Contact Us FAQ
How can I pay? How do I check the condition of my order or track a shipment? How do I return or exdeviate an item? How do I convert or destroy my order? Do you ship interstateally? How do I contrule customer service? How are duties and dutyes calculated? How do I use a promotion/coupon code? How do I purchase or redeem a PUMA gift card? Where can I find a PUMA Store or Outlet? How can I pay?
Please click here to search our online Store Locator.
How do I return or exchange an item?
Please refer to our standard terms of use for more specific terms and conditions.
Go to My Account and enter your username and password.
You understand that Revenue Canada will send any refund of duties and taxes that were paid on the returned merchandise to the broker and you will obtain the refund directly from PUMA. In this connection, you also authorize the customs broker to conclusionorse any refund cheque issued by Revenue Canada in your name, so that PUMA can be reimbursed.
Be sure to enter the code with the exact spelling and capitalization as demonstraten. You must click "redeem" in order for the discount to be applied. The discounted amount will be displayed on the Shopping Bag and Order Summdiffer pages.
We accept Visa, MasterCard,[link widoczny dla zalogowanych], American Express, and Discover. When entering your credit card information, please ensure that your billing name is exactly as it emerges on your credit card. For our customer's protection,[link widoczny dla zalogowanych], transbehaviors cannot be processed if acting information is not 100% precise.
At this time,[link widoczny dla zalogowanych], this web site does not accept orders to be shipped outside Canada or the United States (except for APO/FPO addresses). We also currently do not ship to Puerto Rico or other U.S. Territories.
Where can I find a PUMA Store or Outlet?
You have to enable cookies to order in the [link widoczny dla zalogowanych]. CALL US TOLL-FREE 24/7: (888) 565-7862 | (english) | My Account
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By ordering goods from the PUMA.ca Online Shop, you hereby authorize a licensed Canadian customs broker chosen by PUMA to act as your agent and transact business with Revenue Canada to clear your merchandise,[link widoczny dla zalogowanych], account for duties and taxes, return your merchandise to PUMA and prepare and submit refund claims on your behalf for any merchandise that you return.

Please note that this site does not accept any credit cards drawn on banks outside Canada or the United States.

How do I utilize a promotion/coupon code?
How do I change or cancel my order?
You may reach PUMA customer service through our online form, by email [link widoczny dla zalogowanych] or phone (888-565-7862).
How do I purchase or redeem a PUMA gift card?
How do I check the rank of my order or track a shipment?

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